How you benefit

Review methods and techniques to better manage time and temperature sensitive cargos
 
Explore the latest industry trends and types of commodities transported by air
Develop a cargo-handling plan to minimise cargo losses
Identify new market opportunities
How to improve service to existing markets through rigorous study of transport standards and documentation
Ensure the safety of cargo on the ground and in the air
Review and discuss special routings
Identify and implement procedures to handle emergency situations
Understand the container design principles
 
Designed for
Airline acceptance staff, shippers, cargo agents, consolidators and freight forwarders
Cargo sales representatives
Special cargo Regulations training specialists
Cargo acceptance staff of airline
Customer service agents and cargo officers
Cargo import/export specialists
   
Course Contents
Proper use of IATA's manual
Government regulations and Border Inspection Posts
Environmental conditions and temperature control
Container requirements for goods
Incompatible loads
How to operate a Cargo Centre
General design requirements for containers
Government and airline regulations
Shippers and airlines responsibilities
Packaging, documentation and marking requirements for shipments
Special shipping procedures and considerations for cargo
Delay and emergency handling
Load planning and calculation
Completion of the Shipper's Certification, the Notification to Captain (NOTOC) and CITES documentation and various other documents